Welcome to The Chef Grill! These Terms and Conditions (“Terms”) govern your use of our website, services, communications, and any interactions—both online and in-person—with The Chef Grill, located at 812 E Higgins Rd, Elk Grove Village, IL 60007.
Please read these Terms carefully before accessing or using our services. By visiting our restaurant, making a reservation, submitting a form, or browsing our website, you agree to these Terms.
1. Business Information
Business Name: The Chef Grill
Proprietor: İbrahim Kelesabdıoglu
Location: 812 E Higgins Rd, Elk Grove Village, Illinois 60007
Contact Email: chefibrahimkao@gmail.com
Contact Number: +1 (312) 313-8900
2. Eligibility
By using this website or dining with us, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
3. Services Offered
We provide the following services:
- Dine-in, takeout, and catering food services
- Online reservations and inquiries
- Promotional communication (email/SMS) when opted in
- Gift cards, event bookings, and seasonal specials (subject to availability)
All services are subject to availability and may change without prior notice.
4. Reservations and Booking Policies
- Reservations may be made via phone, email, or online (if available).
- We reserve the right to cancel or refuse reservations that are deemed suspicious or abusive.
- Late arrivals of more than 15 minutes may result in the table being reassigned unless notified in advance.
- A deposit may be required for large groups or private events.
5. Payment Terms
- Accepted methods include cash, major credit/debit cards, and approved digital wallets (e.g., Apple Pay, Google Pay).
- Prices are listed in U.S. Dollars and include applicable taxes unless otherwise stated.
- Gratuity may be added to large group bills (6 or more guests).
- All charges must be paid in full at the time of service unless otherwise agreed.
6. Cancellation and Refund Policy
- We aim to offer flexibility, but cancellations for catering or large group bookings must be made at least 48 hours in advance for a full refund (if applicable).
- No-shows or last-minute cancellations may result in a cancellation fee or forfeiture of deposit.
- Refunds for quality complaints are evaluated case-by-case at the manager’s discretion and must be reported within 24 hours of the incident.
7. Dietary & Allergen Disclaimer
While we do our best to accommodate dietary needs, including halal, gluten-free, and vegetarian preferences:
- We are not a nut-free or allergen-free facility.
- Guests must notify staff of food allergies or sensitivities prior to ordering.
- The Chef Grill is not liable for allergic reactions resulting from customer negligence or undisclosed conditions.
8. Use of Website and Digital Content
By accessing our website, you agree not to:
- Use the site for any unlawful purpose
- Upload or transmit viruses or malicious code
- Reproduce, duplicate, or exploit content without written permission
We reserve the right to restrict or terminate access at any time if misuse is detected.
9. Intellectual Property
All logos, images, text, menu content, and branding on our website and marketing materials are the intellectual property of The Chef Grill. Unauthorized reproduction, modification, or distribution is strictly prohibited.
10. Promotions and Offers
- All promotional offers are subject to their own terms, availability, and expiration dates.
- Discounts and coupons cannot be combined unless expressly permitted.
- We reserve the right to revoke, cancel, or modify any promotion at any time without notice.
11. Halal Commitment
The Chef Grill is proud to serve 100% Halal-certified meat, sourced from trusted vendors who meet all halal preparation standards. While we take utmost care, guests with specific religious or cultural concerns are encouraged to speak directly with the chef for transparency.
12. Limitation of Liability
To the fullest extent permitted by law, The Chef Grill shall not be liable for:
- Indirect, incidental, or consequential damages arising from dining experiences or use of our website
- Temporary interruptions in service or technical errors
- Loss of data or unauthorized access resulting from third-party cyber-attacks
Total liability shall not exceed the amount paid by the customer for the disputed service.
13. Indemnification
You agree to indemnify, defend, and hold harmless The Chef Grill and its affiliates from any claim, demand, or damage resulting from your breach of these Terms or violation of any law or rights of a third party.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Illinois and applicable U.S. federal laws. Any disputes shall be resolved in the competent courts of Cook County, Illinois.
Before taking legal action, both parties agree to attempt informal resolution by contacting each other in good faith.
15. Changes to Terms
We may modify these Terms from time to time to reflect legal or operational changes. All updates will be posted on this page with the new “Last Updated” date. Continued use of our services implies agreement to the revised Terms.
16. Contact Information
If you have questions about these Terms or your rights, please contact:
The Chef Grill
812 E Higgins Rd, Elk Grove Village, IL 60007
chefibrahimkao@gmail.com
+1 (312) 313-8900