Welcome to The Chef Grill (“we,” “us,” or “our”). We are committed to protecting the privacy and security of our customers, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us in any way.
By using our website, submitting information to us, or dining at our restaurant, you agree to the practices described in this Privacy Policy.
1. Who We Are
Business Name: The Chef Grill
Address: 812 E Higgins Rd, Elk Grove Village, Illinois 60007
Email: chefibrahimkao@gmail.com
Phone: +1 (312) 313-8900
We are a restaurant providing in-house dining, takeout, catering, and online interaction via website and email.
2. Information We Collect
We may collect the following types of personal and non-personal information:
a. Personal Information
- Name
- Phone number
- Email address
- Postal address (if voluntarily submitted for delivery/catering)
- Reservation and booking details
- Feedback, reviews, or inquiry messages
- Payment information (when used for prepaid catering or online gift cards)
- IP address (for security and analytics)
b. Non-Personal Information
- Browser type and version
- Operating system
- Device type
- Time of access
- Pages visited and actions taken on our website
3. How We Collect Information
We collect data through:
- Our website contact forms
- Email and telephone correspondence
- Online reservations
- Customer reviews and surveys
- Cookies and third-party analytics tools (e.g., Google Analytics)
- Social media interactions (e.g., Facebook, Instagram, Yelp)
4. How We Use Your Information
We use the information collected for the following purposes:
- To process reservations and respond to inquiries
- To send confirmation emails or SMS messages
- To send updates, promotions, or newsletters (only if you opt in)
- To improve our menu, service, and customer experience
- To comply with legal and regulatory obligations
- For internal business operations, audits, and security monitoring
5. Sharing Your Information
We do not sell, rent, or lease your personal data to third parties. However, we may share your information with:
- Service providers (e.g., email marketing platforms, website hosts)
- Payment processors (when transactions are required)
- Law enforcement or government agencies if required by law or in response to legal requests
- Third-party delivery services (only when you explicitly request catering/delivery services)
All third parties are contractually obligated to protect your data and use it only for authorized purposes.
6. Your Rights and Choices
Under U.S. and Illinois laws, you have the right to:
- Request access to your personal data
- Correct or update your information
- Withdraw consent at any time (e.g., unsubscribe from emails)
- Request deletion of your data (subject to applicable legal obligations)
- File a complaint with the Illinois Attorney General’s Office if you feel your data has been misused
To exercise these rights, email us at chefibrahimkao@gmail.com.
7. Data Security
We take the security of your data seriously. Measures we have implemented include:
- SSL encryption for all website interactions
- Secure hosting and firewall protection
- Data minimization practices
- Access controls and authentication procedures
- Regular software updates and security reviews
While we take reasonable precautions, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Cookies and Tracking Technologies
We use cookies to improve your browsing experience. These may include:
- Session cookies (temporary, expire after browser closes)
- Persistent cookies (stored on your device for future visits)
- Analytical cookies (to gather usage statistics)
You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or delivery services. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have received such information, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the law or our data practices. We will notify users of significant changes via email or prominent notice on our website. The “Last Updated” date at the top will always reflect the latest version.
12. Contact Us
If you have any questions, concerns, or requests about your personal data or this Privacy Policy, please contact us:
Email: chefibrahimkao@gmail.com
Phone: +1 (312) 313-8900
Mailing Address: 812 E Higgins Rd, Elk Grove Village, IL 60007